Returns & Exchanges
We want you to feel as good as you look, so if your Culprit gear isn't a perfect fit, we offer hassle-free returns on unworn items within 30 days of delivery. Please note that for hygiene reasons, individual pairs of underwear must be in their original, unopened packaging to be eligible for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
Pack Your Items
Place the items in their original packaging and ensure all tags are attached before sealing the box.
Print and Ship
Download your prepaid shipping label, attach it to the package, and drop it off at any authorized carrier location.
Get Refunded
Once our warehouse inspects the return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing